F.A.Q.
GNG Entertainment
The caution fee is a refundable security deposit added to each rental. It is returned to the customer when our games are returned.
The caution fee is 50% of the total rental price per rental.
No, the Caution fee is not included in the game bundles pricing.
If you return the games late, you may be charged additional fees or forfeit part or all your caution fee.
If the games are damaged during the rental period, you may be charged for repairs or replacements and forfeit the caution fee paid.
The rental period is for 2 nights, starting from the day before your event for pick up and ending the day after for return.
Yes, you can extend your rental period if needed, subject to availability and additional fees.
Yes, we offer discounts for bulk rentals. Please contact us for more information.
The delivery and pick-up fee are based on the distance between our location and your event venue.
We accept payment via debit card on our website or bank transfer to Allurecv Signatures
Providus Bank: 4200147541
Yes, you can cancel your rental reservation. Our cancellation policy is 48 hours before the scheduled pick-up date for a full refund of your payment.
Yes, there are some restrictions on where you can use the games depending on the type of games being rented.
F.A.Q.
Sourcing | Shopping | Shipping
We are a sourcing, shipping and payment service company located in Lagos, Nigeria. We do both Air and Sea shipping.
We currently ship to United States, China, Turkey, Canada and United Kingdom.
The estimated delivery time for shipments vary for each region and is also dependent on the type of shipping whether by Air or Sea. Contact us on +2349034897340 for more information.
For tracking you can contact us on +2349034897340 for more information.
The shipping rates vary for each region. Contact us on +2349034897340 for more information.
Yes we handle customs clearance
There’s no limit to the weight and size limit for a package
We recommend boxes for safe shipping for all items.
We do our best to ensure that all items or packages are secured from pick up to its delivery destination. In a case where the item is lost or damaged we replace such items at no cost to the customer.
For pick up or drop off within Lagos, Nigeria we use our office address 21, Ogunlana drive Surulere Lagos. For other countries US, China, Turkey, Canada and UK we would give specific address for our warehouses Contact us on +2349034897340 for more information.
Restricted or prohibited items vary for each region. Contact us on +2349034897340 for more information.
For high value items each client may be required to pay additional fees or insurance for their item.
Yes, you will be required to sign for all packages upon delivery.
We accept bank transfer to specific accounts which would be provided to you
Contact us on +2349034897340 for all inquiries or issues
Discounts will vary and only apply based on frequency and size of shipments.
Yes, if you don’t have a specific delivery address we would provide the address of our warehouse where you can go and pick up.
More questions or comments?
Tell us. We listen.
Email: info@allurecv.com
Number: 09059622472,
Monday to Saturday – 9:00 am to 7:00 pm
Sunday – 10:00 am to 5:00 pm